Quality Policy
DevEmerge is a professionally run organization, committed to deliver high quality, on time, and value-for-money services to all of its clients and beneficiaries.
We place high emphasis on continually improving our processes to meet the requirements of our clients and exceed their expectations where possible. We adopt the principles of ‘Process Management’ and continually build on a culture of continuous improvement within the organisation.
Devemerge makes Quality Policy meaningful by:
- Identifying and eliminating inefficiencies that do not bring values to our operations.
- Continually adding value to processes and all aspects of the services improvement.
- Carefully selecting employees/associates to ensure that their qualification, experience and professionalism aligned with our commitment to quality services.
- Providing a learning and equitable environment where the growth and development of employees is actively encouraged and supported.
- Continual improving our global business systems to meet the international service quality standards.
- Following the contractual terms and conditions signed with clients.
- Adhering to the guidelines/systems of donors and implementing agencies.
- Producing high quality error free reports.
- Seeking and acting on feedback from clients for quality delivery of projects.
- Setting and reviewing quality objectives quarterly as a form of continual improvement.
- Reviewing the Quality Policy for suitability from time to time.
Clients
